Frequently Asked Questions
Everything you need to know about your EDT beauty experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. After shipping, a tracking link will be sent to your inbox so you can monitor your package's journey in real-time.
Do you offer international shipping?
Yes, EDT ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your products cruelty-free and vegan?
At EDT, we are committed to ethical beauty. 100% of our product range is cruelty-free, and we offer a wide selection of vegan-certified formulas.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on items that have been opened or tested.
How should I store my beauty products?
To maintain potency and shelf life, we recommend storing your products in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Klarna and Afterpay.